In defence of libraries
Here in Ottawa, we have a private talk-radio station, CFRA. One of their longtime hosts is a man named Lowell Green, who has been a broadcaster since the late 1950s, with a break of a few years when he unsuccessfully ran for election and owned a business or two. He’s also written a number of books, some non-fiction (How the Granola-crunching, Tree-hugging Thug Huggers are Wrecking Our Country! is the title of one of his books).
Mr. Green piqued my interest enough today to do something that I rarely do — phone in to a talk show. What was the topic? Libraries and the Kindle.
I was writing and listening to the radio, as I often do, and heard Green suggest that we should close the Ottawa Public Library and give each resident of Ottawa a Kindle, from Amazon. He argued that there are several hundred thousand books online and available to read with a Kindle, and that we’d save “hundreds of millions of dollars.”
Green has little use for libraries, and complains regularly about them giving away free DVDs, plans for a new main branch that will be a significant building project, and offering people free Internet access.
My conversation with him was by no means a triumph. As is his wont, he ran roughshod over me and I didn’t nearly achieve the eloquence I would like to have (which is why I’m here at the bully pulpit).
Is Green right? Are libraries passe, here and elsewhere? I say no. Why? Here’s why:

- My local library — Ottawa Public Library, Rosemount Branch
- There are a lot of people who don’t have the money for either paid Internet access or the equipment to get it. The library is important for them, especially now when so many services are based online.
- Families use libraries a LOT. Kids read bazillions of books, and it’s pretty great for families to be able to borrow books for their kids rather than buy them.
- The Kindle is an interesting device, but I think it’s limited. First, even if every resident got a Kindle, there’s still a cost to every book that is purchased. Second, it’s black and white, limiting its visual appeal for magazines or children’s books.
- The book is a tactile medium. As much of a geek as I am, I still love opening a book up, writing notes in the margins, etc etc.
- Libraries are able to offer all sorts of media, and that’s a GOOD thing. Why shouldn’t there be movies available at the library? Or CDs? When the public lending library first existed, it carried books only because that was IT. It only makes sense for modern libraries to use modern media.
- Libraries offer public programs — in the case of Ottawa’s, hundreds of programs — for people of all ages. A Kindle won’t do that.
There was a time — a LOONG time — when I spent a SHITload of money on books and on magazines. But times and priorities changed in our household, and in the last few years, my partner and I have become big library users. Since January, I’ve borrowed about 60 items from the library. Mostly books, but some magazines and some audio CDs.
I’ve also used my library’s online suggestion form to add a bunch of books to the collection, and still marvel that I can just suggest a book and they BUY it. Whee!
When I pick up my books from my local branch, the Rosemount, I see mothers and fathers with young children, I see seniors, I see people who are, I guess, recent immigrants. They’re getting help from librarians, they’re applying for job on the library computers, they’re playing video games on the computers, they’re going to storytime, and all sorts of other stuff.
I think the undercurrent for Green is that libraries are a free public good, and they give his conservative political views a nasty rash. He would prefer a more libertarian system where if you want a book, you pay for it, and so does everyone else.
I’m as much of a technophile as anyone, I think. But I don’t think it’s an either-or here. It’s not Kindles for everyone and shut the library down. The two tools are complements, not adversaries. It’s technology AND it’s touch.
Green told me that I was out of touch, that I needed to get with it. But to me, The true promise of social media tools like the Kindle isn’t the replacement of other media; it’s the EXTENSION of other media.
I think it’s sad that Lowell Green, author, would want to shut down a prime means of getting his words in front of people’s eyeballs.










FreshBooks – the amazing time tracking / invoicing / project management solution
Can we shut Lowell down instead???
Rarely does he spout anything resembling a rational thought…
Wow Bob, tackling ole Lowell in the RA den, an act of masochism! lol
Green has warped sense of community and community services. Everything is filtered through dollars. He also complains about Canadian productivity. Last weekend the G&M had yet another feature on too low literacy rates and the economic costs thereof. I find a relationship between literacy and libraries.
The library costs us less than one percent of the city’s budget overall, roughly the same as four or five high speed left turn lane intersections with fancy traffic light systems. Urban sprawl road building eats up about 15-20% of the budget. No complaints or even comments from Greene there.
thanks for the appreciation, Bob! I think you’re completely right in your observation that the tech tools like Kindles are complements to library service, not adversaries. I always say, we’re not about the format (print, computer, microform, DVD) but the service (providing people with information).
I can’t imagine my childhood without libraries and hardly think a 7 year old snuggling up in bed with a kindle would be remotely the same
Families do use libraries a lot (including ours more and more as the kids are getting older) and they are an amazing service!
Thanks for fighting the good fight and while Lowell could only see green and not sense, others hear you! I, like you, have recently changed priorities and with new financial realties, joined the library! I couldn’t believe the services that I was missing out on, all these years!! All this does is remind me what a great country this is, how blessed we are and how libraries are but one example of our riches and greatness as a country. And let me say, as a volunteer with adults in a literacy program, a Kindle would not replace a library or sense of community but further isolate those in need.
Keep up the good work, Bob.
Doré
Wait wait wait, Lowell Green said that YOU were out of touch? Are we in Rand McNally where people wear shoes on their hands and hamburgers eat people?
I’ll admit to having lost touch with libraries since university but Amy and I are already excitedly talking about taking Maggie to as many programs at the local branch as we can. Libraries are this amazing world; there’s more to the experience than simply getting a book.
Good on you for taking him on, Bob, but sadly he knows his audience and they take his word as gospel.
My one and only call to Lowell Green was when I was home sick one day at the age of 8. I forget the topic, but he really pissed me off. I phoned in, and got through the screener, but as soon as Lowell heard my voice he made some nasty comment about unsupervised children and hung up on me.
Anyway. I have a Kindle and a library card. If I could only keep one of them, it would definitely be the library card. I like the Kindle but it’s not much cheaper than buying books. Maybe $2 per item cheaper. And there’s just something about books…the tactile, visual, three-dimensional experience of them.
As City Librarian it’s great to see these comments illustrating the role that libraries play in the lives of regular citizens. As for e-books and the Kindle-libraries have always made room for different types of “knowledge containers” whether they are books, DVDs, picture files,pedometers, online databases, e-products. What’s tricky with an e-book is how you get that sense of community, that community gathering place, that warm and welcoming facility and enthusiastic staff that you get from your local library. The library is so much more than books-it is people, reading, literacy and lifelong learning. And yes, we have 13 copies of Mr Green’s latest book “The Spy Who Didn’t Die” and it has 84 requests on it.
Great discussion. And I REALLY like that you practice what you preach. That’s when you can tell a post has come together.
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And I’m also fascinated by how fresh you made the routine [admit it: what you just shared has been regurgitated millions of time.
Ben Johnson said people don’t need taught as much as they need reminding.
Good work.